NHTSA Complaint #11601448 — 2023 VOLKSWAGEN ID.4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11601448
Vehicle	2023 VOLKSWAGEN ID.4
Component	ENGINE
Date of Incident	July 10, 2024
Date Filed	July 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

This is an all electrical vehicle, When we first got it had a issue right away the car was stuck on reverse and we could not do anything, they kids where in the back and had to press the breaks to hold it in place and could not release it. We were in a parking lot, after awhile the system rebooted and it was normal. Brought it to the dealership and got it serviced and they said nothing was wrong with it. Second recent issue car powered down could not do anything while on the road lost all control. This is a huge issue if there was a car behind us going fast speed could be fatal! the power down issue has happened to us 3 times. Currently at the dealership to review but we have no confidence they will find a issue.

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