NHTSA Complaint #11601249 — 2021 FORD F-150 HYBRID

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11601249
Vehicle	2021 FORD F-150 HYBRID
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	May 25, 2024
Date Filed	July 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

My truck is currently experiencing a Front Camera Fault that is resulting the pre-collision warning/assist, adaptive/normal cruise control, and lane keeping warning/assist from operating as designed. Upon dealer inspection on 7/11/24 it is noted that TSB 23-2146 was issued to correct the issue by replacing cables and ultimately the image control camera and module resulting in thousands of dollars in repair costs of a known issue by Ford.

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