NHTSA Complaint #11490784 — 2021 FORD F-150 HYBRID

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11490784
Vehicle	2021 FORD F-150 HYBRID
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	February 14, 2022
Date Filed	October 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH with the cruise control activated, the vehicle made a hard-left turn while attempting to merge into the left lane. The contact stated that a message to assume control of the vehicle was displayed and the navigation system independently deactivated. The contact aggressively turned the steering wheel to remain the lane he was driving in. The vehicle was taken to the dealer and a software update was performed; however, the failure persisted. The manufacturer was contacted and advised the contact to reach out to the dealer for assistance. The contact stated that a case was filed. The failure mileage was unknown.

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