NHTSA Complaint #11601238 — 2016 SUBARU CROSSTREK

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11601238
Vehicle 2016 SUBARU CROSSTREK
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The location of the problem is affecting my air bag, AND my rear window defroster. I don’t know if Subaru has a faulty clockspring and relays, that malfunction after a certain amount of time. But for everyone’s safety, it would seem that the Subaru Corporation would implement a recall. As a result of the horn not working, I was involved in a fender bender accident, I was unable to alert a driver that they were merging into my lane of traffic. I’ve searched mechanics and auto parts stores, the cost is exorbitant, especially for a senior on a fixed income. I don’t know to whom these reports are or if they are forwarded, but I certainly hope someone in a decision making capacity will help the loyal owners of Subarus. I still, because I have no other option, drive, however I am so very cautious. And I limit my “outings” to as few as possible. It’s a hindrance, a rather very often at inopportune times. Hopefully there will be a chance for Subaru to do the correct thing.

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