NHTSA Complaint #11515282 — 2016 SUBARU CROSSTREK

AIR BAGS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11515282
Vehicle 2016 SUBARU CROSSTREK
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State WA

Consumer Description

On 3/30 my steering column started to make a grinding sound when I turned my steering wheel over 90 degrees to make a turn. On 3/31 the airbag light went on and I made an appointment to bring it in to get looked at by my nearest Subaru dealership (Tacoma Subaru). I was told the light meant the airbags would not deploy if I got into a car accident so I didn’t drive my car until I needed to pick up grocery order on 4/2. On 4/2 I was making a slow right hand turn into the parking lot and my airbag deployed as I turned and hit/burned my forearm through a heavy sweatshirt. I didn’t bump it, experience an impact or accident of any kind. It simply deployed while I was turning without any warning.

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