NHTSA Complaint #11600962 — 2013 CADILLAC SRX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11600962
Vehicle	2013 CADILLAC SRX
Component	STEERING
Date of Incident	April 1, 2024
Date Filed	July 10, 2024
Mileage	167,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2013 Cadillac SRX. The contact stated that after taking the vehicle out of the parking garage, the ABS warning light illuminated, the steering wheel became stiff, and the vehicle was difficult to maneuver. The vehicle was towed to a local dealer who stated that the manufacturer no longer manufactured the part needed to repair the vehicle. The manufacturer was made aware of the failure and confirmed the information. The failure mileage was approximately 167,000.

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#11429274 — August 16, 2021 — The contact owns a 2013 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the steering whe...

#11428980 — August 13, 2021 — VEHICLE HAS A RECALL ID. RECALL 21V473. ADVISED BY DEALER FOR CADILLAC NOT TO DRIVE OR OPERATE VEHICHLE, HOWEVER GM D...

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