NHTSA Complaint #11590590 — 2013 CADILLAC SRX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11590590
Vehicle 2013 CADILLAC SRX
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I purchased the SRX from Massey Cadillac North of Orlando, FL in August 2023. Two weeks ago I received an audio warning and the ABS, Traction Control and Brake warning lights illuminated. The power steering was also compromised and required more effort to control the car. I took the car to Cadillac service and was told GM had discontinued the affected computer part and there was nothing they could do to alleviate the problem. They told me to be careful especially in the rain (I live in Florida where we get a lot of rain). I don’t think Cadillac should allow a vehicle with compromised safety features back on the road. I believe this condition could endanger a driver who might find themself in a situation where these safety features might prevent an accident or injury.

Related Complaints for the 2013 CADILLAC SRX

Other FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints

#11656240 I am writing to formally raise a serious safety concern regarding my Cadillac SRX. For over a year, the ABS warning l...
#11651062 I am reporting Ed Morse Cadillac Delray Beach, for improperly handling a manufacturer recall service, which resulted ...

Recent Complaints for the 2013 CADILLAC SRX

#11713063 SERVICE BRAKES I was driving and had to hard brake as to not hit a young driver who wasn't paying attention to his driving. The bra...
#11712074 EXTERIOR LIGHTING The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to proper...
#11710185 EXTERIOR LIGHTING My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few...
#11697680 EXTERIOR LIGHTING Vehicle Headlamps fail to project adequate light to see the road. Several hundred dollars have been invested in attem...
#11695646 STEERING While driving steering becomes unresponsive for a few seconds then returns to normal
Check any vehicle history by VIN - Free vehicle history report