NHTSA Complaint #11600623 — 2022 JEEP WRANGLER

We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.