NHTSA Complaint #11600106 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11600106
Vehicle 2014 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My front ball joints went out own my 2014 Dodge Ram 1500 truck recently and had to be replaced the vehicle only had 58, 343 miles at the time. I contacted Chrysler even though the vehicle was not under warranty, because one of there team members said all the could do was try to get me a reimbursement, but I was recently denied. The vehicle also has right arm shifter issues that keep occurring even though I have had it repaired at the Chrysler dealership in Stockton, Ca. I paid around 27,000 for this vehicle in 2019 at Fremont Toyota in Fremont, Ca. The vehicle had supposedly over 21,000 miles own it at purchase.

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