NHTSA Complaint #11637213 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11637213
Vehicle 2014 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

honestly the compressor failed for the air suspension and keeps failing many times for many people in different altitudes and humidity levels as you guys should already know by now. the system is supposed to be a sealed system that no air should be able to get into, right? so my question and things i really would like you guys to look into is why, if this true why do they need a dryer for the n2 gas based system they is not supposed to be able to get air in it? more so when n2 gas is supposed to expel moisture and being a dry gas. I bought this truck in Colorado and in the dry cold of Colorado I had no issues like this but the moment i had my first winter in a more humid environment and it dropped to 20 degrees Fahrenheit the system failed such as the fact that im in Texas now. being a sealed system no air is able to vent out unless triggered buy certain modes so my ride just leveled out to normal drive mode but will not engage the compressor properly. I'm currently in college though just starting for diesel engines even my instructor is stumped. this system to me doesn't make sense and its failing from what I gathered in more humid cold environments not so much dryer cold, and popping the fuses by trying to pull more power to dry the system that supposedly isn't getting moister in it. so this system is clearly flawed and doesn't make seance plus it also truly depends on how and where the company tested the product. in the end my suspension triggered the red code of immediate air suspension repair/replacement and no longer works properly this is almost a 500 dollar fix that many have to do every winter including me. some may have to pay more for those who cant do it themselves. please investigate the compression and dryer system in higher humidity and extreme cold based environment and if im right im right if im wrong im wrong. i just want answers and the problem fixed since this issue has been going since 2013 to now.

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