NHTSA Complaint #11599913 — 2024 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11599913
Vehicle 2024 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

In the 5 whole days of ownership, our windshield chipped pretty easily from a small rock kicked up by another vehicle on the freeway. I’ve had a number of rocks and other things hit the windshield of plenty other cars i’ve had or have driven and non of them have ever chipped or cracked. We barely heard a pop, but all of a sudden a crack appeared. This event happed going maybe 50 mph at the most and caused great alarm for my wife who was driving. We were worried she would lose control of the vehicle. The outside temperature was 114 degrees, maybe that had something to do with it. Either way, we’re worried the crack will quickly expand on our way home to the Bay Area from San Diego. My neighbor and friends hav the same vehicle and mentioned having to replace their windshields multiple times from cracks. They all mention they have models with EyeSight technology.

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