NHTSA Complaint #11689735 — 2024 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11689735 |
| Vehicle | 2024 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
I own a 2024 Subaru Outback Wildnerness with approximately 3,000 miles. After about four months of ownership, the windshield suddenly developed a long crack starting from the edge on the passenger side. There was no major rock strike or outside impact - the crack appeared while the vehicle was parked and quickly spread across the glass. This is a major safety concern because the crack extends into the drivers field of vision, reducing visibility. It may also compromise the structural integrity of the windshield in the event of a collision and interfere with the proper function of the Subaru EyeSight safety system, which relies on the windshield mounted cameras. I contacted the dealership, but they claimed the issue was not covered under warranty. After researching, I found that many other Subaru owners have reported similar windshield failures. This appears to be a recurring defect that could pose a significant safety risk.
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