NHTSA Complaint #11599263 — 2018 FORD EDGE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11599263
Vehicle 2018 FORD EDGE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 78,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the engine misfired, and the check engine warning light illuminated. The contact also stated that the temperature gauge indicated that the engine was overheating. The contact checked the coolant level and discovered that the coolant level was low; however, the contact stated that there were no indications of a coolant leak. In addition, the contact stated that smoke was coming from the exhaust pipes. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a blown head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,500.

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