NHTSA Complaint #11598732 — 2019 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11598732
Vehicle	2019 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	November 8, 2021
Date Filed	July 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

back up camera/infotainement screen went black while backing up twice in driveway. About 10 minutes later infotainment center restarted it's self and prompted me to verify safety while driving. Kia case manager emailed directly due to open case regarding ongoing electical issues causing accident earlier in year. Kia unable to provide rental/transportation due to "covid" and "shortages". Appointment was missed 10/30/2021 due to unavailable transportation and issues potentially taking weeks to diagnose at dealership. Kia did not arrange/approve transportation as promised.

Related Complaints for the 2019 KIA SORENTO

Other ELECTRICAL SYSTEM Complaints

#11705499 — December 17, 2025 — On December 16, 2025 at approximately 0830 hrs. EST my wife attempted to start the above vehicle. There was an "odd" ...

#11685839 — September 9, 2025 — Adding to NHTSA Safety Issue ID # 11685509. The car was taken back to the dealership on 9/8/2025 and the maintenance ...

#11667820 — June 18, 2025 — Upon starting my vehicle after going to the grocery store, the ABS, ESC, Check Forward Collision-Avoidance Assist Sys...

#11634492 — January 6, 2025 — I received a safety recall letter from Kia America July 2023 and Dec 2024 and called Jerry Seiner Kia Salt Lake City ...

#11628145 — December 1, 2024 — My car has been in recall with Kia motors and nothing has been changed or done

Recent Complaints for the 2019 KIA SORENTO

#11718973 — FUEL/PROPULSION SYSTEM — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718973 — LANE DEPARTURE: ASSIST — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718973 — POWER TRAIN — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718415 — UNKNOWN OR OTHER — February 17, 2026 — Shifter stuck in park

#11718382 — ENGINE — February 16, 2026 — On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, t...