NHTSA Complaint #11598549 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11598549
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

[XXX]. Location : somewhere in rural Pennsylvania. Incident ahead of me in heavy traffic. Applied brakes, more forcefully than usual. Immediately warning lights and audible alarm appeared on dash. “Service ABS system” . Was located in very rural area , no safe place to exit highway. At next exit , pulled off , brakes appeared to be functioning as normal. But dash warning lights proclaimed no ABS system and no traction control. Also lost function of cruise control and trailer brake control.. cautiously proceeded to destination. Relative had code reader - revealed code C0020-01 ABS Pump Motor Control. Investigation on internet revealed this is a very common problem among Ram 2500 trucks. Very expensive and not covered under warranty. I believe the NHTSA has received numerous reports from other Ram owners as to this problem. This situation is very unsafe with the loss of these very important safety features. Ram has refused to address this issue. I’m reporting this today in hopes that this agency dedicated to Safety will address this in a very timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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