NHTSA Complaint #11598355 — 2015 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11598355
Vehicle	2015 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	July 1, 2024
Date Filed	July 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

While driving down the road the active headrest on the passenger seat activated and came apart. It is now hanging on by the cord. The dealer we bought the Jeep off of said because it is out of warranty there is nothing they can do. No one can now ride in the passenger seat due to the headrest hanging by the wires.

Related Complaints for the 2015 JEEP GRAND CHEROKEE

Other SEATS Complaints

#11719719 — February 22, 2026 — The drivers headrest randomly “popped” from the fixture smacking me in the back of the head hard enough to almost cau...

#11708263 — January 2, 2026 — front driver and passenger seat belts do not retract, front passenger headrest clips failed and will not snap back in...

#11703817 — December 8, 2025 — The active head restraint deployed September 30, 2025 overnight while my Jeep was parked on my driveway. The restrai...

#11697464 — November 4, 2025 — While i was driving my both of my headrests popped open out of nowhere and i freaked out and pulled to the side of th...

#11693678 — October 15, 2025 — The adaptive headrest popped open without warning or accident. Wife was just trying to adjust headrest. Now can not p...

Recent Complaints for the 2015 JEEP GRAND CHEROKEE

#11718778 — ELECTRICAL SYSTEM — February 18, 2026 — The contact owns a 2015 Jeep Grand Cherokee. The contact stated the infotainment system turned off intermittently whi...

#11718398 — POWER TRAIN — February 17, 2026 — Rocker arm bearings went bad, need to replace all rockers and perhaps a cam or 2, this is know as the Penstar tick du...

#11718184 — ELECTRICAL SYSTEM — February 16, 2026 — Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...

#11718184 — ENGINE — February 16, 2026 — Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...

#11718184 — FUEL/PROPULSION SYSTEM — February 16, 2026 — Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...