NHTSA Complaint #11598280 — 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11598280
Vehicle 2023 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage 500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated while driving on several occasions at various speeds, the message "Engine Will Shut Off - Please Stop Safely" message was displayed, and within 30 seconds the vehicle stalled. The contact observed a burning odor in the cabin of the vehicle. The vehicle was restarted after several minutes each time. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 500.

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