NHTSA Complaint #11597373 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11597373
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

At 83,000 miles the car exhibited a P0301 check engine light for a misfire. Several troubleshooting steps were taken including new spark plugs, swapped ignition coils and then troublehooting shifted to checking for the known coolant intrusion issue. TSB 22-2229 was followed and after pressurizing the coolant system to 21 psi and inserting an endoscope visual confirmation of coolant leaking into the cylinder from the head gasket was discovered. This is a known issue to Ford that they have not acknowledged other than a TSB which advises to replacing replace the long block. We are going this route to the quote of $8,818.15. Due to Ford's change in coolant passage design they have created an engine with known issues that they are failing to warranty.

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