NHTSA Complaint #11596988 — 2012 HYUNDAI VELOSTER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11596988
Vehicle 2012 HYUNDAI VELOSTER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

While driving and trying to travel in a straight line the steering wheel would bind snd stick while trying make slight corrections. This would cause the vehicle to constantly swerve from side to side. The Hyundai dealer (Classic Hyundai) misdiagnosed the problem and claimed the car needed new strut bearings. An independent consultant found it was caused by an open ball bearing on the steering shaft just under the steering wheel. The bearing did not have proper dust seals and therefore allowed dirt to enter rolling race area cause the binding. This is a Hyundai design fault and should have be subject to a recall.

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