NHTSA Complaint #11596988 — 2012 HYUNDAI VELOSTER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11596988 |
| Vehicle | 2012 HYUNDAI VELOSTER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
While driving and trying to travel in a straight line the steering wheel would bind snd stick while trying make slight corrections. This would cause the vehicle to constantly swerve from side to side. The Hyundai dealer (Classic Hyundai) misdiagnosed the problem and claimed the car needed new strut bearings. An independent consultant found it was caused by an open ball bearing on the steering shaft just under the steering wheel. The bearing did not have proper dust seals and therefore allowed dirt to enter rolling race area cause the binding. This is a Hyundai design fault and should have be subject to a recall.
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