NHTSA Complaint #11497768 — 2012 HYUNDAI VELOSTER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11497768 |
| Vehicle | 2012 HYUNDAI VELOSTER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
- The steering feels sticky and has "play" when trying to stay centered on the road. It is most notable on straight freeways at higher speeds (60 - 75 MPH). - The safety issue is driver control and risk to driver, riders and other vehicle/drivers. The steering needs constant attention and adjustment. - The dealer confirmed its existing the first time and Hyundai eventually repaired it in 2019. The issue returned in 2021 and 2022 and the dealer confirmed it again on December 13, 2022, but Hyundai warranty declined to repair. - No other action has been initiated to review the issue with my call. A simple google search and visiting Hyundai owner forum websites show that many drivers/owners experience similar issues and do not know that it's a much larger issue or potential flaw in the steering design. - I'm not aware of any car computer codes associated with the issue. The car has been documented with Chico Hyundai multiple times, so they would have that information. - FYI, this is the second occurrence, Hyundai eventually agreed to replace the steering column in 2019 after multiple visits to dealer and elevating my concern. I understand Hyundai eventually issued a service bulletin for a fix for other Hyundai owners with similar complaints. Unfortunately, after the steering column was replaced, the issue has returned. Efforts to get Hyundai to repair the re-occurring issue have failed. -While I can simply sell the car to an un-suspecting party, it seems wrong not to try to bring up the issue to you.
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