NHTSA Complaint #11536466 — 2012 HYUNDAI VELOSTER

MY VEHICLE SHAKES VIOLENTLY AND CAUSES ISSUES WHEN BRAKING THAT CAN MAKE ME ALMMOST LOSE CONTROL OF MY VEHICLE, MY RESEARCH FOUND THAT IS A PROBLEM WITH THE STEERING COUPLER. HYUNDAI HAS A RECALL FOR THIS ON OTHER MODELS ELANTRA AND SONATA (SAME YEAR AS MY VEHICLE) HOWEVER THEY HAVE NOT INCLUDED THE MODEL I OWN, THE VELOSTER. I HAVE HAD TO PAY FOR THIS REPAIR SO THAT I CAN FEEL SAFE AN NOT ONLY PROTECT MYSELF BUT BY ALSO PROTECTING OTHER DRIVERS SINCE IT WOULD BE POSSIBLE TO LOSE CONTROL OF THE VEHICLE WITH THE VIOLENT SHAKING OF THE STEERING WHEEL AND BREAKING. MY INTERNET RESEARCH SHOWS MANY OTHER VELOSTER OWNERS ARE FACING THIS ISSUE AS WELL. I MADE A COMPLAINT WITH HYUNDAI CUSTOMER CARE HOWEVER AFTER TAKING MY COMPLAINT I HAVE NOT GOTTEN ANY FOLLOW UP RESPONSE AND I HAVE BEEN CALLING THEM BACK AND EMAILING THEM BUT MY CASE MANAGER HAS NOT RESPONDED. FOR THE SAFETY OF EVERYONE I WOULD LIKE NHTSA TO LOOK INTO THIS AND SEE IF A RECALL CAN BE IMPLEMENTED ON THE VELOSTER AS IT HAS FOR THE OTHER HYUNDAI MODELS. THANK YOU.