NHTSA Complaint #11596403 — 2016 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11596403
Vehicle	2016 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	May 29, 2024
Date Filed	June 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.

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