NHTSA Complaint #11596309 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11596309
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The Hydraulic Control Unit begins to malfunction presenting on the ECU as C0020-01 ABS Pump Motor Control-General Electrical Failure. This is fairly common in 4th generation 2500-3500 RAM trucks. The malfunction affects the ABS system, Traction Control system, and Adaptive Cruse Control system by deactivating them when the malfunction presents. This could cause the braking system and other systems to not perform in hard breaking/ emergency braking situations causing the operator to loose control of the vehicle. The Traction Control system and ABS system warning lights illuminate on the dash and the message of "service electronic braking system" is displayed on the HUD.

Related Complaints for the 2018 RAM 2500

Other SERVICE BRAKES Complaints

#11719709 My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732 I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719004 This has been a recall for almost 2 yrs now and the dealer is saying no parts available. There are 1000s of RAM truc...
#11719021 ABS system doesnt work. no update on recall c4b. have had this issue since 2023
#11718432 Received a recall letter Jan 2024 concerning C4B/NHTSA24V-896. I have contacted the FCA recall assistance center sev...

Recent Complaints for the 2018 RAM 2500

#11719732 ELECTRICAL SYSTEM I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719709 SUSPENSION My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732 VEHICLE SPEED CONTROL I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719295 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11719344 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
Check any vehicle history by VIN - Free vehicle history report