NHTSA Complaint #11596196 — 2018 FORD EDGE

The contact owns a 2018 Ford Edge. The contact took the vehicle to an independent mechanic where the mechanic discovered a coolant intrusion into cylinder #2. The mechanic replaced the high-volume injection pump and spark plugs; however, the failure persisted. The mechanic then pressurized the engine and discovered damages to the engine block. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer under warranty. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 61,000.