NHTSA Complaint #11596146 — 2016 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11596146
Vehicle	2016 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	June 3, 2024
Date Filed	June 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was driving to work on a Monday and the transmission light came on. I took it to the dealership for a diagnostic and the service advisor said the vehicle needs a clutch replacement. The warranty 19N08 has expired since the warranty start date was back in 2015. The warranty was 7 years of warranty start date or 100,000 miles. The car is 76,000 miles and I’m stuck without a car to drive to work and no money to repair the car. Please help me and extend the warranty for this one time repair.

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