NHTSA Complaint #11652818 — 2016 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11652818
Vehicle 2016 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.

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