NHTSA Complaint #11595884 — 2020 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11595884
Vehicle	2020 FORD EDGE
Component	POWER TRAIN
Date of Incident	June 15, 2023
Date Filed	June 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Vehicle has 950000 miles. Started hesitating and shuddering while changing gears at 50k and has progressively gotten worse. Has been to two dealers with diagnosis of transmission and/or torque converter replacement. Estimates between $4-8.5k to replace/repair. Quick internet search shows that this is a very common and known issue to Ford. Why has there not been a recall on this vehicle for these problems?

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