NHTSA Complaint #11595853 — 2017 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11595853
Vehicle 2017 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

My 2017 Hyundai Elentra Sport engine failed with 127,000 miles on it. Hyundai had a class action lawsuit for many models that guaranteed engine replacement and extended the life of the warranty to 15 years/150,000 miles. Unfortunately, it is the same issue with my model. Oil consumption issues resulting in a Blown piston. Oil was changed a week prior. Preston Hyundai confirmed that it was a Rod failure in the second piston. Paid the diagnostic fee and they put in a “Good Will claim and it was denied within 30 minutes. Preston Hyundai still has not sent me a receipt detailing their diagnostic or a copy of the goodwill claim after multiple requests. I want the record of this because the class action lawsuit that ended up protecting owners many years later

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