NHTSA Complaint #11595852 — 2023 BMW I7
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11595852 |
| Vehicle | 2023 BMW I7 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
Brand new car bought in Nov 2023. On February 12, 2024, this Recall Campaign No. 24V-104: Integrated Brake (IB) Module came out - albeit with no remedy. It is now Jun 22nd - 4 months later - and there is still no remedy. I am adversely affected in the following ways: - I have been unable to drive the defective vehicle for over 4 months now - I have been unable to purchase the vehicle out of the lease as they won't provide a payoff-quote with an open recall - I am unable to re-sell the vehicle with the open recall. 4 months is an unacceptable time to remedy (and it may be a lot longer, or never) - as by the time the recall came out, I had only owned the car for less than 3 months. As of today, I was unable to use the car for a longer time than I have been able to use it since leasing it brand new. Over the past 4 months, every time I attempted to have the recall addressed at a BMW dealership, I was repeatedly told there was no remedy available.
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