2023 BMW I7 — Problems, Recalls & Safety Data
N/A
Safety Rating
16
Owner Complaints
10
Recalls
21
Service Bulletins
0
Investigations
Overview of the 2023 BMW I7
The 2023 BMW I7 has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE. 21 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Electronic Stability Control Esc (2 complaints), and Forward Collision Avoidance Adaptive Cruise Control (2 complaints).
Recalls for the 2023 BMW I7
NHTSA has recorded 12 recalls for the 2023 BMW I7, potentially affecting up to 636,721 vehicles.
Recall 25V470000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 136 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact...
View full details →Recall 25V395000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
| 71,286 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V104000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
| 266,716 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function...
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
View full details →Recall 24V104000 — ELECTRONIC STABILITY CONTROL (ESC)
| 266,716 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function...
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
View full details →Recall 23V700000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
| 12,296 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Consequence: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V644000 — VISIBILITY/WIPER
| 3,820 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V479000 — ELECTRICAL SYSTEM
| 384 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the...
Consequence: The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.
Remedy: Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V414000 — SEATS
| 318 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
Consequence: An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.
Remedy: Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V050000 — SEATS
| 397 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.
Consequence: A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V050000 — AIR BAGS
| 397 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.
Consequence: A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 22V944000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
| 14,086 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 22V860000 — ELECTRICAL SYSTEM
| 169 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
Consequence: Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
Remedy: Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2023 BMW I7
16 complaints have been filed with NHTSA for the 2023 BMW I7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 1 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 2 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 2 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 2 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2023 BMW i7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2023 BMW i7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2023 BMW I7. The contact stated that while driving 50 MPH, the vehicle became inoperable. The contact engaged the parking brake to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts for the recall repair would become available. The failure mileage was 4,700. Parts distribution disconnect.
The contact owns a 2023 BMW I7. The contact stated that while driving 50 MPH, the vehicle became inoperable. The contact engaged the parking brake to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts for the recall repair would become available. The failure mileage was 4,700. Parts distribution disconnect.
I have contacted the BMW dealership in Henderson several times about the recall and they do not have a fix from the BMW. I contacted BMW about the issue and filed a complaint with them to offer a solution of replacing the vehicle or return the vehicle for a buyout. I reported the problem to BMW on May 20, 2024 and the manufacture is not informing me of any update or responding to my request. The BMW i7 is unsafe to drive and on three occasions I have almost been involved in an accident because the vehicle is taking longer to stop and I have to firmly press on the brakes in order to stop the car. I would like BMW to offer a solution to repurchase the vehicle as I have significant safety concerns driving the car. I have been in constant contact with Seema Kumar Executive Customer Care and Customer Relations and Services at BMW. She has been saying to me that she is waiting on a update from her team and every week there has been no update and I am still making payments on a car this has been defective for over 5 months with the brakes.
Safety Rating for the 2023 BMW I7
NHTSA has not yet tested the 2023 BMW I7 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 BMW I7
BMW of North America, LLC has issued 21 technical service bulletins (TSBs) for the 2023 BMW I7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B640925 — ELECTRICAL SYSTEM
A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
B612024 — ELECTRICAL SYSTEM
Delivery Stop - Interaction Bar.
B611624 — ELECTRICAL SYSTEM
The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message “Drivefaulty’”
B310324 — STEERING
When rolling forward or backwards with the steering at full lock (left or right) without the brake applied, a“groan”-type noise may be heard from the front axle. The noise is most noticeable after load reversal. See attached video V31 03 24. The noise can be heard beginning at the 7...
B611424 — ELECTRICAL SYSTEM
BMW AG has issued a Delivery Stop (effective June 14, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between August 4, 2021, and May 2, 2024. The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message “Drive faulty”.
B640624 — ENGINE
Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32º F (0 C)).
B613233 — EQUIPMENT
A small flap of sound insulation material may come into contact with some of the 12 V B+ cables at the remote B+ charging point terminal (general location at arrow) along the engine compartmentâÂÂs passenger side inner fender well.
B640124 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A drumming noise is heard when the air conditioning system is operating.
B613323 — ELECTRICAL SYSTEM
BMW AG has issued a Delivery Stop (effective December 19, 2023) on certain Model Year 2023 BMW vehicles that were produced between February 10, 2023, and June 23, 2023.
B613223 — ENGINE AND ENGINE COOLING
BMW AG has issued a Delivery Stop (effective December 7, 2023) on certain Model Year 2023 BMW vehicles that were produced between July 4, 2022, and April 24, 2023. A small flap of sound insulation material may come into contact with some of the 12 V B+ cables at the...
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2023 BMW I7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW I7
- 2023 BMW I7 (current)
- 2024 BMW I7 — 31 complaints
- 2025 BMW I7 — 0 complaints