NHTSA Complaint #11595829 — 2021 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11595829
Vehicle	2021 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 17, 2024
Date Filed	June 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Driving down an interstate at 70 mph, suddenly the car hesitated a couple of times and the engine stopped. I coasted to the side of the road. No warning lights. I am now sitting on the side of an interstate with 18 wheelers flying by and I am miles away from a town. Two and a half hours later we were towed to a jeep dealer. They performed a diagnostic with results being failure of fuel pump and wiring (intelligent power ipac). Dealership made repairs. I feel our safety was at risk because there was 1. No warning/ 2. Possibility of being unable to get off the road in this situation/ 3. Sitting on a busy interstate, waiting for help. In checking online I found more people complaining about the same thing happening to them, so I feel this is not an isolated incident.

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