NHTSA Complaint #11595631 — 2024 CHEVROLET TRAVERSE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11595631
Vehicle 2024 CHEVROLET TRAVERSE
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

1. When reversing, the emergency braking is very sensitive. On 6/20, it was pouring rain and every time I tried to back out the car kept slamming on the brakes thinking there was an object in the way. it also happened when we were leaving an appointment that same day. It wasn’t pouring rain, but rain was dripping down the back of the car and the car slammed on the brakes at least 5 times trying to back out. This also happened before when backing put of a parking spot and there was a shadow behind my car. The car kept slamming on the brakes thinking there was an object there. 2. Very jolting and unexpected movements. Not safe when trying to back out. 3. Unable to reproduce at the dealer. Took to the dealership on 6/20 after this happened. It was no longer pouring rain at that time, so was unable to reproduce the issue. 4. No inspection. The dealership did look at the sensors to make sure they weren’t pushed in or obstructed. 5. No warning prior to the issue.

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