NHTSA Complaint #11595507 — 2016 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11595507
Vehicle	2016 BUICK ENCORE
Component	ENGINE
Date of Incident	June 20, 2024
Date Filed	June 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The turbo on my 2016 Buick Encore hasn't been working right for about a year. My engine light has been on consistently everyday for about 8 months. I've taken it to the dealer to get it repaired, and there is a bulletin - Reference Number A212338300 - but for some reason my VIN doesn't meet the requirement of the turbo replacement - even though the bulletin is for a turbo replacement. Why is my turbo NOT covered by the bulletin? Clearly there is an issue with the part since a bulletin exists in the first place.

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