NHTSA Complaint #11595484 — 2021 FORD ESCAPE HYBRID

On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 miles per hour. It was scary as other cars were driving at an average of 60 miles per hour. My mechanic reviewed the car. He found that the timing chains have to be replaced. I asked him if I could avoid the issue, he explained to me that is basically a faulty design by Ford. Repair will cost me more than 1800 dollars. Do not have the invoice yet as the vehicle still in the shop, but will be happy to provide it.