NHTSA Complaint #11676262 — 2021 FORD ESCAPE HYBRID

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11676262
Vehicle	2021 FORD ESCAPE HYBRID
Component	UNKNOWN OR OTHER
Date of Incident	July 23, 2025
Date Filed	July 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn't display; FordPass doesn't connect

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