NHTSA Complaint #11595294 — 2024 LEXUS GX! UNKNOWN OR OTHER

Complaint Details

ODI Number	11595294
Vehicle	2024 LEXUS GX!
Component	UNKNOWN OR OTHER
Date of Incident	May 17, 2024
Date Filed	June 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The vehicle has been on hold at the port since 5/17/2024 with no update either from Lexus or my dealership about what is the reason for the hold. I’ve been hearing from different sources that it may be a windshield issue or a sunroof issue or even a possible engine issue. I have tried calling both the dealership and Lexus Brand Engagement but both deny knowing any additional information and ask that I reach out to the other line.

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