NHTSA Complaint #11595280 — 2011 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11595280
Vehicle 2011 BMW 328I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I received recall notice 23V-707 in December 2023. In January of 2024, less than a month after receiving the notice for recall 23V-707, the SES light came on. The recall letter states that if this happens do not continue to drive your vehicle. You should immediately bring the vehicle in for recall repairs. I contacted my local BMW dealership and was told to bring the vehicle in, but there was nothing they can do at that time and there is nothing they can do at this time. I have contacted BMW's consumer relations department and have been given the same information. There has been no subsequent information or update by BMW. It is now June 2024; I feel this recall has not been handled in a timely matter. Had I brought my vehicle into my local BMW dealer 6 months ago, where would they have stored it, they do not have the space to keep my vehicle protected from the elements and they could not or would not answer that question. My vehicle that is not to be driven per the recall 23V-707 letter sits safely in my garage. The appearance is that BMW has no sense of urgency to make repairs to these older vehicles.

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