NHTSA Complaint #11595215 — 2024 TOYOTA GRAND HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11595215
Vehicle	2024 TOYOTA GRAND HIGHLANDER
Component	ENGINE
Date of Incident	June 10, 2024
Date Filed	June 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Our vehicle loses power after initial startup when you first accelerate. We have had three incidents where we were pulling out from a stop sign or stoplight on a major road and you press the gas and the car shutters and doesn’t move at all. All three times a car accident almost occurred. This has been reported to the dealer and they replaced the entire hybrid powertrain. The issue persists at random with no warning messages generated by the car. It also hasn’t been replicated for a dealer to see themselves. It’s extremely dangerous and has been reported numerous times on forums.

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