NHTSA Complaint #11681923 — 2024 TOYOTA GRAND HIGHLANDER

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11681923
Vehicle 2024 TOYOTA GRAND HIGHLANDER
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I've had consistent issues with the vehicle accelerating and shifting. These include sluggish acceleration, loss of power, sputtering, and limp mode. We've almost been hit by other vehicles almost 10 times because the vehicle has failed to accelerate when pulling into a roadway. The vehicle will start to accelerate slowly, then stop, then 5-10 seconds later will surge forward will the engine revs very high and is delayed shifting into 2nd gear. I've told my Toyota dealership about this numerous times but they keep telling me that there's no issue but there clearly is being that many others are experiencing the same exact problems. There's never been a warning lamp or message when this happens. This is a huge safety issue and my family is extremely lucky that we haven't been involved in a serious accident.

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