NHTSA Complaint #11595165 — 2017 HONDA ODYSSEY

The contact owns a 2017 Honda Odyssey. The contact stated while the vehicle was parked, the alarm activated, and the contact attempted to turn off the alarm; however, the alarm failed to deactivate. The alarm went off for several hours before stopping. The contact stated that several days later while attempting to start the vehicle, the battery had been completely drained. The battery was replaced under warranty. The failure reoccurred; and the vehicle was diagnosed with a defective hood latch. The vehicle was repaired. The failure reoccurred and the vehicle was then diagnosed with alternator failure. The vehicle was repaired. The contact attempted to exit the vehicle several months later after turning off the vehicle however, the doors failed to open. The contact attempted to start the vehicle again; however, the vehicle failed to start, and the contact was locked inside the vehicle. The contact waited for several minutes to turn the vehicle on, and the vehicle started, and the contact was able to exit the vehicle. The vehicle was at the dealer but was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.