NHTSA Complaint #11595057 — 2017 HONDA RIDGELINE

Our 2017 Honda Ridgeline started making a rattling sound coming from the engine compartment. We took it to our local mechanic, who determined the engine rod bearing had failed and the engine needed to be replaced. The vehicle was then taken to the local Honda dealer for repair in case it was covered under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer diagnosed that the engine rod bearing had failed and the engine needed to be replaced, but would not cover cost of the repair since the truck's VIN was not included in the recall even though the truck had experienced the failure listed in the recall. The truck had only 72,000 miles on it and had been regularly maintained. Per my mechanic, it should not have failed in this manner. In fact, he'd never seen a failure like this on a relatively low mile vehicle that had been maintained. I believe that the recall needs to be re-examined to see if the scope needs to be broadened to include more VINs. Based on my mechanics input and the nature of the current recall, I don't believe this failure was just an "bad luck" outlier.