NHTSA Complaint #11594796 — 2020 TOYOTA HIGHLANDER UNKNOWN OR OTHER

Complaint Details

ODI Number	11594796
Vehicle	2020 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	June 3, 2024
Date Filed	June 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

Rear AC lines are defective and are failing on vehicles releasing gas under the vehicle. Dealer has confirmed this is a known design issue caused by dissimilar metals between the vehicle, bracket and rear AC lines. Toyota has stopped supply of the defective part but has no solution to repair this issue yet. They have no solution other that to wait for a) Parts to be re-continued, b) wait for Toyota to release a design fix. Meanwhile I have a newborn and the car is unable to maintain a acceptable temperature for occupation

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