NHTSA Complaint #11594659 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11594659
Vehicle 2016 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

RDM clutches are failing internally Rear Drive Module must be replaced at a total cost of around $4000 dollars. Part to repair this defect is not available with no anticipated supply date. Tried to find the part with any US auto parts supplier to no avail. The last parts supplier said that with no anticipated supply date from the manufacturer, they had 700 of the items required on back order. We already had to have the whole drive train replaced just before the warranty expired (that would have cost about $12,000 if I had to pay) The rear end makes a noise every time you make a turn with this vehicle. This is my wife's vehicle and I am very concerned about her safety. Please see attached mechanic's evaluation of the problem. The part number required is 68545101AB.

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