NHTSA Complaint #11594397 — 2018 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11594397
Vehicle 2018 MAZDA CX-9
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

My vehicle had a coolant leak st the cylinder head around the exhaust manifold. The problem was confirmed by an independent service. No warning lamps, message or other symptoms of the problem prior to the failure did not appear. The problem was detected because coolant was dropping from the powertrain to the floor. When tha catalyst was removed it was found broken due to the high temperature but the car never display a high temperature warning lamp and the temperature display remains in normal position. The car could get on fire since no warnings or signal of high temperature was registered. After the situation occurred, I found a Technical Service Bulletin (No 01-01321) from Mazda North American Operations regarding this issue but since the problem occurred after the powertrain warranty the dealer did not accept to repair it. The probability that my car could get in fire was high since no warning lamps were display.

Related Complaints for the 2018 MAZDA CX-9

Other POWER TRAIN Complaints

#11685844 my 2018 MAZDA CX-9 safety issue SCBS / SBS, LAS / LDWS, MASTER AND/OR HBC WARNING LIGHTS Forward sensing camera (FSC)...
#11615751 coolant leaks at cylinder head , Mazda of America knows issues but not willing to recall , they hava a bulletin numbe...
#11609045 Engine is leaking coolant apparently due to a cracked engine block caused by a manufacturing defect in the casting. M...
#11603552 My car started leaking coolant from cylinder, it is known issue for these models, unfortunately Mazda cooperation doe...
#11560367 At 102,000 miles I have a cracked cylinder head

Recent Complaints for the 2018 MAZDA CX-9

#11719629 SEATS The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the...
#11716057 ENGINE Here the facts, bought a car out of state (Illinois) from Iowa with 130,131 miles on Sept 12th 2025, Mazda CX9, the ...
#11713860 ELECTRICAL SYSTEM Passenger seat heater either had a grounding issue or shorted out, causing to seat to start smoldering and catching f...
#11694595 VISIBILITY/WIPER Passenger side sun visor will not stay in place. Cannot lock it in up position, which means it droops. Causing sight ...
#11686751 BACK OVER PREVENTION: WARNINGS [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer...
Check any vehicle history by VIN - Free vehicle history report