NHTSA Complaint #11594397 — 2018 MAZDA CX-9
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11594397 |
| Vehicle | 2018 MAZDA CX-9 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PR |
Consumer Description
My vehicle had a coolant leak st the cylinder head around the exhaust manifold. The problem was confirmed by an independent service. No warning lamps, message or other symptoms of the problem prior to the failure did not appear. The problem was detected because coolant was dropping from the powertrain to the floor. When tha catalyst was removed it was found broken due to the high temperature but the car never display a high temperature warning lamp and the temperature display remains in normal position. The car could get on fire since no warnings or signal of high temperature was registered. After the situation occurred, I found a Technical Service Bulletin (No 01-01321) from Mazda North American Operations regarding this issue but since the problem occurred after the powertrain warranty the dealer did not accept to repair it. The probability that my car could get in fire was high since no warning lamps were display.
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