NHTSA Complaint #11594183 — 2018 FORD EDGE

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #2. The mechanic replaced the ignition coils and all four spark plugs. Additionally, the mechanic noticed that the coolant level was low and added coolant to the vehicle. The contact stated that three days later, the check engine warning light illuminated and there was no coolant in the coolant reservoir. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer related the failure to TSB Number: 19-2346 and determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.