NHTSA Complaint #11594124 — 2018 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11594124
Vehicle 2018 RAM 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

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Recent Complaints for the 2018 RAM 3500

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