NHTSA Complaint #11594079 — 2022 VOLKSWAGEN GTI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11594079
Vehicle 2022 VOLKSWAGEN GTI
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

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Recent Complaints for the 2022 VOLKSWAGEN GTI

#11695189 SERVICE BRAKES At random times, sometimes at first start, sometimes after its parked and started again, vehicle alerts to below erro...
#11695189 STEERING At random times, sometimes at first start, sometimes after its parked and started again, vehicle alerts to below erro...
#11690796 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL 1) Yes, the Travel Assist warning light comes on and says, "Trave Assist is currently not available." It then clears ...
#11690796 LANE DEPARTURE: ASSIST 1) Yes, the Travel Assist warning light comes on and says, "Trave Assist is currently not available." It then clears ...
#11690796 LANE DEPARTURE: WARNING 1) Yes, the Travel Assist warning light comes on and says, "Trave Assist is currently not available." It then clears ...
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