NHTSA Complaint #11623719 — 2022 VOLKSWAGEN GTI

The contact owns a 2022 Volkswagen GTI. The contact stated while driving at an undisclosed speed, the contact attempted to make a left turn and noticed that the travel assist feature became inoperable. The contact stated that the Adaptive Cruise Control and Lane Keep Assist inadvertently became inoperable. The contact stated that the steering wheel inadvertently made a left turn to ongoing traffic and the contact forcefully turned to the right, making the vehicle difficult to control. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The contact was informed by the dealer that there was a waiting list for a loaner vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.