NHTSA Complaint #11690796 — 2022 VOLKSWAGEN GTI

LANE DEPARTURE: WARNING issue reported to NHTSA

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Complaint Details

ODI Number 11690796
Vehicle 2022 VOLKSWAGEN GTI
Component LANE DEPARTURE: WARNING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

1) Yes, the Travel Assist warning light comes on and says, "Trave Assist is currently not available." It then clears the warning and flashing again repetitively and loudly while driving blocking the instrument cluster and distracting the driver. This warning indicator is not accurate as the travel assist functions of the car remain working while this light and ding continue to repeat. 2) The warning light blocks the instrument cluster and continues to flash repedetively as a loud "ding" sometimes 5 or 10 times in a row, which is highly distracting and is a false warning for actual problems the car could be experiencing especially during highway driving. 3) Yes, I have video of this and there is ample evidence of other vehicle drivers of the Mk8 VW GTI (2022-2025) with this same issue. Some have replaced multiple steering wheels, like I have without a permanent solution and others have started selling an aftermarket KLR module to replace the VW one. 4) Yes, the vehicle maintains constant annual inspections and is covered still under warranty with VW inspecting the problem. 5) Yes, the issue appeared about 6 months into ownership and then has repeated constantly throughout. Somehow VW claims they are not aware of the issue despite the endless online communication on VW forums about this issue and even an entire aftermarket for a replacement KLR module. I am only filling this out because VW claims to be unaware of this issue as a larger problem outside of my car despite the endless cases I have found online. They told me that this is the method of informing them, hence my submission.

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