NHTSA Complaint #11594058 — 2017 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11594058
Vehicle	2017 FORD FOCUS
Component	ENGINE
Date of Incident	February 15, 2024
Date Filed	June 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

My 2017 ford focus engine has failed because of the oil system parts in the safety recall 23S64. While I was driving I got the hazard notification and a red oil notification shortly before the engine failed. No accident was caused but the car no longer runs. This happened back in February of this year and it has been 4 months since then. I have lost my job because of no longer being able to drive. I’m living below my means due to having no vehicle. When I have called them they refuse to give me a rental and only tell me that I need to wait. I need a car for work and they have offered no assistance.

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